Privacy Policy
Last updated: June 2026
Carolina Water Systems is a brand operated by Crownview Financial LLC (together, “Carolina Water Systems,” “we,” “us,” or “our”). We respect your privacy. This policy explains what information we collect when you contact us or request a free water test, how we use it, how we handle text messaging, and your choices.
Information we collect
- Information you give us — your name, phone number, email address, home ZIP code or address, and anything you tell us about your water when you request a quote, book a test, or call us.
- Service information — water test results, the system installed in your home, and service history.
- Automatic information — basic, non-identifying analytics about how visitors use this website.
How we use your information
- To schedule and perform your free in-home water test.
- To prepare a quote and recommend a system sized to your home.
- To contact you about your request, appointment, or service — by phone, text, or email.
- To service and support any system you purchase.
SMS / text-messaging program
When you provide your mobile number and opt in — for example, by checking the SMS consent box on our form, texting us, or asking us to text you — you agree to receive SMS text messages from Carolina Water Systems. These may relate to your free water test and quote, appointment scheduling, reminders and confirmations, customer-care replies, and occasional offers or promotions.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time, or HELP for help. You may also contact us using the details below.
- Carriers are not liable for delayed or undelivered messages.
- Your consent to receive text messages is not a condition of any purchase. Opting out of texts will not affect your ability to receive service.
We never share or sell your mobile information or SMS consent. No mobile information — including your phone number and your SMS opt-in or consent — will be sold or shared with any third parties or affiliates for their marketing or promotional purposes. The categories of data sharing described elsewhere in this policy specifically exclude text-messaging originator opt-in data and consent; that information is never shared with any third party or affiliate.
See our Terms of Service for the full mobile-messaging terms. We may also contact you by phone or email about your request and service.
How we share information
We do not sell your personal information, and we never share your mobile number or SMS opt-in data with third parties for marketing. We share information only with service providers who help us operate — for example, our scheduling, CRM, and communications platforms — and only as needed to serve you, or when required by law.
Data retention & security
We keep your information only as long as needed to provide service and meet legal obligations, and we use reasonable safeguards to protect it.
Your choices
You may ask us to update or delete your information, or stop contacting you, at any time. Contact us using the details below.
Eligibility
This site and our services are intended for individuals 18 years of age or older.
Contact us
Carolina Water Systems (Crownview Financial LLC)
2125 Biscayne Blvd, Miami, FL 33137
Email: info@carolinawatersystems.com
Phone: (854) 300-2457