Privacy Policy

Last updated: June 2026

Carolina Water Systems (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you contact us or request a free water test, how we use it, and your choices.

Information we collect

• Information you give us — your name, phone number, email address, home ZIP code or address, and anything you tell us about your water when you request a quote, book a test, or call us.
• Service information — water test results, the system installed in your home, and service history.
• Automatic information — basic, non-identifying analytics about how visitors use this website.

How we use your information

• To schedule and perform your free in-home water test.
• To prepare a quote and recommend a system sized to your home.
• To contact you about your request, appointment, or service — by phone, text, or email.
• To service and support any system you purchase.

Text messaging & calls

By providing your phone number and requesting contact, you consent to receive calls and SMS text messages from Carolina Water Systems about your water test, quote, appointment, and service. Message and data rates may apply. Message frequency varies.

You can reply STOP at any time to opt out of text messages, or HELP for help. Opting out of texts will not affect your ability to receive service.

Consent is not a condition of purchase. You may still request a quote or buy a system without agreeing to marketing messages.

No mobile information is shared with third parties or affiliates for their marketing or promotional purposes. All other categories of data sharing described in this policy exclude text-messaging originator opt-in data and consent; that information is never shared with any third party.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — for example, our scheduling, CRM, and communications platforms — and only as needed to serve you, or when required by law.

Data retention & security

We keep your information only as long as needed to provide service and meet legal obligations, and we use reasonable safeguards to protect it.

Your choices

You may ask us to update or delete your information, or stop contacting you, at any time. Contact us using the details below.

Eligibility

This site and our services are intended for individuals 18 years of age or older.

Contact us

Carolina Water Systems · Phone: (854) 300-2457